Privacy Policy

Introduction

SignalVC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered research platform.

Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and job title when you create an account
• Usage Data: Research queries, saved reports, and platform interactions
• Payment Information: Billing details processed securely through our payment providers
• Communications: Messages you send to us for support or feedback

We also automatically collect certain information, including:

• Device and browser information
• IP address and general location
• Usage patterns and feature interactions

How We Use Your Information

We use your information to:

• Provide and improve our research platform
• Process your research queries and generate reports
• Send service-related communications
• Provide customer support
• Analyze and improve platform performance
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who help us operate our platform (hosting, analytics, payment processing)
• AI Model Providers: Your queries are processed by AI services to generate research; these providers are bound by strict data handling agreements
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of certain data processing

To exercise these rights, contact us at privacy@signalvc.ai.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the platform.

Contact Us

For privacy-related questions or concerns, contact us at privacy@signalvc.ai.